FAQs
Frequently Asked Questions (FAQs)
1. What is RawHerb?
RawHerb is a wellness brand that offers real, raw, and organic herbal products designed to support a healthier lifestyle using nature’s finest ingredients.
2. Are RawHerb products 100% natural?
Yes! All of our products are made from 100% raw, natural, and organic ingredients without any additives, preservatives, or synthetic chemicals.
3. Do you offer certification for your organic products?
Yes, our products come with the necessary organic and FSSAI certifications to ensure safety, purity, and compliance with regulatory standards.
4. How should I store RawHerb powders and herbs?
Store them in a cool, dry place away from direct sunlight. Reseal the package properly after every use to maintain freshness and potency.
5. How long will it take to receive my order?
We usually ship within 1-2 business days. Delivery across India typically takes 3–7 working days depending on your location.
6. What if I receive a damaged or incorrect product?
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund.
7. Do you offer international shipping?
Currently, we are focused on deliveries within India. International shipping options will be available soon — stay tuned!
8. How can I contact RawHerb?
You can reach out to us via our Contact Us page or email us directly at support@rawherb.co.in.